I’m all ears
Telehealth is feeling… fine?
health plans and
providers
shortages
quality care
These are challenges that telehealth promised to solve. But is it working?
Utilization is low, and clinicians can’t truly diagnose common conditions remotely (ever tried listening to heart or lung sounds on a video call?)
Total cost of care has not gone down, and telehealth hasn’t generated positive ROI.
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Home
Health Delivery Gap™
We can order almost anything to our homes (giant baguette pillow, anyone?), but the home is ill-equipped to deliver the quality of care comparable to an in-person healthcare visit.
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Families
experience significant care gaps, untreated chronic issues, reliance on expensive and inconvenient solutions like the ED, and stress.
Health plans
want to provide better access to care to their members, as well as improve health outcomes and quality of care.
Value-based health systems
would like to provide more access to high-quality care, solve challenges around staff shortages, and improve health quality and close care gaps.
Fee for service health systems
face lower reach leading to lower revenue, and lower acquisition and retention numbers.
The Home Smart Clinic
Primary care from home, with no compromises
We believe there is no reason why meeting your doctor remotely from your living room should be any less effective than in the clinic. Doctors should be equipped with best-in-class insights that give a snapshot into their patient’s unique state of health.
Primary care modality enabler
All primary care modalities need slightly different focuses, and TytoCare covers them all: acute care, chronic condition management, and preventive.
Member journeys & engagement
TytoCare provides a comprehensive library of blueprints, advisory consulting services, and robust, full-stack marketing engine, tailored to each specific program and cohort.
Remote physical exams
TytoCare’s FDA-cleared handheld solution enables clinicians to conduct medical exams remotely for accurate diagnoses – e.g., listen to heart and lung sounds, look into the ear canal, throat, blood pressure, blood oxygen levels, weight, and more.
AI-powered guidance & diagnostic support
Our AI-powered functionality guides patients when conducting exams, and supports clinician diagnoses by detecting wheezes, crackles, and more.
Health plan and provider integrations
TytoCare’s software connectors streamline integrations with customer systems, including EMRs, proprietary virtual-first mobile apps, and more.
How to ensure success:
Tyto Engagement Labs™
TytoCare created a proven framework that includes all the required building blocks for successful deployment and adoption of the TytoCare Home Smart Clinic. This framework is based on TytoCare’s learnings from behavioral science, and from years of successful deployments with our partners globally. It is designed in a flexible way that allows adaptations depending on the audience or the modality being addressed. It includes the following services:
Engagement blueprints
Detailed blueprints based on TytoCare’s experience launching virtual care programs into the global market, designed to promote the required behavioral change from all stakeholders.
Engagement advisory
Consulting services provided by TytoCare’s user engagement experts, to improve collaboration with customers and user engagement activities.
Engagement engine
Robust, full-stack marketing services using TyoCare’s marketing experts and technologies, in order to offload the heavy lifting from customers and ensure successful end-to-end user journey execution.
How to measure success:
Home Health Delivery Metrics™
Successful Home Smart Clinic deployments cannot be measured by utilization rates alone. Success should be measured by indicators that directly impact the critical business metrics of quality, equity, cost, and retention/acquisition. Our D.R.I.V.E. metrics give a framework for optimal measurement of the success of virtual care programs.
Diagnostic capabilities
Home Smart Clinic solutions must enable accurate diagnoses, and also a broad range of diagnosis capabilities.
ICD-10 codes diagnosed more accurately than with traditional audio/video telehealth
Retention and acquisition
To impact overall business metrics, the Home Smart Clinic should increase retention and encourage acquisition of new members and patients.
NPS score creating more satisfied patients and increased user retention
Inclusion
Any Home Smart Clinic solution must increase access to care and equity, bringing health into the home, for all communities.
NPS among Medicaid beneficiaries both urban and underserved areas
Visit resolution
Along with diagnostic capabilities comes higher visit resolution numbers, for more effective care, no readmissions, and a reduction in unnecessary visits.
remote visit resolution to keep families at home with access to lower cost
care
Engagement
To measure behavioural change, there should be a rise in NPS scoring, in utilization rates, and in repeat visits.
utilization rate of traditional audio and video telehealth solutions
